Privacy Policy
At Sornic, we're committed to protecting your privacy and being transparent about how we handle your data. This policy explains our practices in simple terms.
Privacy Overview
Sornic is built on the principle of privacy by design. We believe that emotional wellness support should be confidential, secure, and respectful of your personal information.
End-to-End Encryption
Your conversations are encrypted
No Voice Storage
We process but don't store recordings
Your Control
Delete your data anytime
Information We Collect
Account Information
Account creation and management
- Name
- Email address
- Password (encrypted)
- Profile preferences
Conversation Data
Provide emotional intelligence services
- Voice recordings (processed, not stored)
- Emotional analytics
- Conversation transcripts (optional)
- Session metadata
Usage Information
Improve service quality
- Features used
- Session duration
- Interaction patterns
- Performance metrics
Technical Data
Security and service optimization
- IP address
- Browser type
- Device information
- Time zone
How We Use Your Information
To Provide Our Services
- • Process your conversations with emotional intelligence
- • Provide personalized emotional support and insights
- • Track your wellness journey and progress
- • Enable features like daily check-ins and mood tracking
To Improve Our Platform
- • Analyze usage patterns to enhance features
- • Fix bugs and improve performance
- • Develop new capabilities based on user needs
- • Conduct research on emotional wellness (anonymized)
For Security & Legal Compliance
- • Detect and prevent fraud or abuse
- • Comply with legal obligations
- • Enforce our Terms of Service
- • Protect users and the platform
Data Protection & Security
Technical Safeguards
- Encryption: AES-256 encryption for data at rest
- Transmission: TLS 1.3 for data in transit
- Access Control: Role-based permissions
- Backups: Encrypted and geographically distributed
Compliance & Certifications
- HIPAAHealthcare privacy compliance
- SOC 2Security & availability certified
- GDPREuropean data protection
- CCPACalifornia privacy rights
Your Rights
You have full control over your personal information. Here are your rights and how to exercise them:
Access Your Data
Request a copy of all personal data we hold about you
Correct Your Data
Update or correct any inaccurate personal information
Delete Your Data
Request deletion of your personal data from our systems
Data Portability
Receive your data in a structured, machine-readable format
Restrict Processing
Limit how we use your personal information
Withdraw Consent
Revoke consent for data processing at any time
How to Exercise Your Rights
To exercise any of these rights, you can:
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please don't hesitate to contact us:
Privacy Team
privacy@sornic.com
1-800-SORNIC-1
Response within 48 hours
Data Protection Officer
DPO@sornic.com
Available globally
GDPR inquiries welcome